This list of “worker helplines” includes 20 states/zones with contact details of 100 Labour Commissioners with
their email addresses. To understand the support being offered, SWAN volunteers called 80 officers from
across these 20 zones and enquired about the assistance being provided to migrant workers with regard to:
non-payment of due wages, provision of rations or cooked food, financial assistance to meet basic needs,
protection from eviction by landlords, and support for travel back to their home states.
In this note, we provide a summary of responses to the calls made by SWAN volunteers. Previously, we have
also written to the Ministry of Labour with case specific details, including company names, from 7 states to the
Chief Labour Commissioner and state labour commissioners on 17th May 2021. So far we have only received a
response from one state.